Support
Questions, feedback, or bug reports — we're here to help.
General Support
Questions or issues? Email us at hello@axishealthlabs.com
Bug Report
Found something broken? Let us know with details.
Quick Help
How do I calibrate with my lab results?
Go to Levels → tap your latest lab marker → enter your Total T value and the time of draw relative to your last injection. Axis adjusts the PK model to match your metabolism.
My estimated level seems too high/low
Without calibration, Axis uses population-average parameters. Adding even one lab result dramatically improves accuracy. You can also check that your injection time, dose, and compound are entered correctly.
Can I track multiple compounds?
Yes. Go to Settings → Protocol → Add Compound. You can track testosterone alongside HCG, anastrozole, enclomiphene, and other ancillaries.
How do I export my data?
Settings → Export Data. You can generate a PDF report with your injection history, symptom logs, and PK charts — useful for sharing with your doctor.
Is my data backed up?
Axis stores everything locally on your device. There is no cloud backup. We recommend using the export feature periodically to save your data.